Success stories

“We worked with Silvia Cheung to sell our home, and we couldn't have been more pleased! We received multiple offers the first day the house went on the market, thanks in large part to Silvia's incredible work. Silvia brought in a fabulous photographer and videographer to showcase our home online, which created much more foot traffic and brought in serious buyers. Their marketing team is top notch and can't be beat! Silvia was wonderful in keeping the transaction moving along and getting to closing in a timely manner. She was always available to answer our questions (and the buyers!). She was so responsive and is the sweetest person. We had a great experience!”

“Silvia did a great job assisting me with this house purchase. Most of us don't buy houses on a regular basis; the procedures, rules, documents, even industry common courtesy do change over time, you can rely on her to guide you through this process. I live in OC and have never bought a house in the San Gabriel Valley; Silvia is very well connected in this community. She recommended to me a house inspector, lender, even my future gardener, etc. and they are wonderful to work with in their fields. There was a lot of paperwork along the way: Silvia was patient to explain anything that I needed help on, she was timely in reminding me of each deadline (was not simple when you have to juggle this with regular work), and she was very responsive with calls, texts, and emails. From the day we saw the house until the closing date, it was less than four weeks.”

“Summary: Silvia Cheung is a highly skilled realtor who truly cares about her clients. Her fluency in both Cantonese and English and her extensive knowledge of the local real estate market makes her an invaluable resource for anyone navigating the housing market as first-time immigrant buyers. Detailed: My family does not speak English and I was looking for a skilled bilingual realtor who can help me facilitate communications. I met Silvia at a local open house and was impressed with her knowledge of the local real estate market. As a young first-time buyer, I had limited knowledge about the housing process and had many questions. Silvia patiently answered each one, providing clear explanations and guidance every step of the way. When she did not have an answer (especially when it was related to loans), Silvia referred me to a knowledgeable broker. Throughout the house searching process, Silvia was flexible and accommodated to my busy work schedule. I had the option to attend open houses by myself or with Silvia. During the open house, Silvia was attentive and provided valuable insight that I was able to learn from. For example, our family wanted to move into a house that required less renovations. Silvia kept that in mind and would note potential renovations and permitting requirements, especially at older homes. Additionally, her Cantonese and English language skills help me communicate more technical real estate terms and market expectations to my non-English speaking family members. This helped my family move as a unit and ensure that all family members understood the decision-making process. Silvia was always available to address our concerns and kept us informed at every stage of the transaction. During the bidding process, she gave me insight from a seller’s perspective and what type of contingencies sellers would look at. With Silvia’s advice, my family was able to submit competitive offers that were still affordable for our price point. When I submitted my first offer, Silvia spent extra time explaining the legal documents (i.e. offer letter, negotiations) to me and gave realistic expectations on the number of other buyers/offers. During the negotiation process, Silvia also fought for our interest and made sure that my family was able to reach a reasonable compromise with the seller. What truly set Silvia apart was her dedication to her clients beyond the closing. She not only provided excellent contractor recommendations but also continued to assist us with inquiries and follow-up even after we closed on the house. Her commitment to our satisfaction and her willingness to go the extra mile truly made a difference. Our family felt comfortable and cared for. We are grateful for Silvia's expertise and ongoing support. I recently recommended her to a friend in a similar situation as my family and we recommend her services to anyone else looking for a dedicated and knowledgeable realtor.”

“Silvia is very professional, resourceful and responsible to work with us on the whole house buying process. She knows exactly how to help first-time buyers and we really appreciate her effort to fight for buyer’s best interest. Highly recommend Silvia to support any buyers!”

“As a first time homebuyer, I’m very glad I met Silvia and chose her as my agent! She absolutely has provided an amazing experience and top notch service. Silvia is very professional, knowledgeable, extremely patient with a very pleasant personality that I think it’s a big plus. She introduced me to a very efficient and reputable lender who helped me secure the financing quickly, explained every single step of home buying process and details of the contracts, provided guidance on submitting a winning offer and helped me negotiate with the seller. When I had questions and concerns, Silvia and her team were very quick to respond. I feel that I’m in good hands and being well taken care of. Silvia did an incredible job helping me and I have no hesitation to recommend her to my friends and family who are in the market for a new home! :)”

“Since Silvia did such a great job helping us purchase a new home, we had her help sell our old one. She helped us hire a termite company for fumigation, staged our home, coordinated with vendors, buyer’s agent, escrow company and guided us throughout the entire process. With the real estate market changing rapidly and interest rates rising each day, it was crucial to have an agent like Silvia. Her expertise and knowledge got our home sold! Would definitely recommend her to all our friends and family who are looking to buy or sell. A++++”

“Silvia is the best agent we had the honor in working with. My husband and I been searching for a house for a few years with no luck . We found Silvia during one of the open house she was showcasing. We told her about our requirements and what we we were looking for. She is very knowledgeable and help guide us throughout our home search. We were able to purchase a new construction townhouse all because of her. She would always be available and update us on any information she received from the builder. She even took her time going to the construction tour while we were out of town. Thank you for everything. It was a great pleasure having you be our agent. Highly recommended!”

“Silvia did a great job on the sell of our house, she was very knowledgeable on the local area and was very responsive. She made us feel very at ease and walked us through the entire process. She made sure the open house was nice and clean and listened to all of our wishes.”

“Silvia is very professional and knowledgeable--but more importantly, she's patient, attentive and accommodating. We've been looking for a new home for over a year and with our busy work schedule, it wasn't always easy to schedule time to look at homes. Her expertise and negotiation strategy helped get our offer accepted. We also closed the deal within 25 days thanks to her guidance and support with the lender, seller's agent, etc. Silvia has gone above and beyond our expectation; we have confidence and trust in Silvia and have referred her to other family members who are searching for a home as well.”

“It was our first time working with Silvia, and she is very professional and knowledgeable, always respond quickly. She helped us every step of the way, and was always available to answer all our questions and concerns. Silvia is absolutely wonderful to work with. Highly recommended!”

“Silvia is very professional, courteous, detail, knowledgeable, and always follow through during the process and provide updates. Highly recommended!”

“It was a pleasure working with Silvia ! She got the job done immediately. Highly recommend her ! Very respectful and polite. Her expertise was very apparent”

“Home buying itself is already stressful, but during pandemic is even worst. Luckily, I had Silvia here to help. She made my experience less stressful and was able to accommodate my busy schedule. She is very knowledgeable and can closed the deal quick! I would 100% recommend her to everyone seeking to purchase a home!”

“I feel so lucky having Silva as my agent. This is my second time buying a house and Silvia is the third agent I have working with. She is so professional and knowledgeable, who made the whole purchasing proess very pleasant and seamless. First, she helped me to make a good impression on the seller's agent; second, she guided me to make a competitive offer in this crazy seller's market; third, she was a great communicator taking care of all the problems and questions among all the parties in the purchase. I am so grateful for working with her and highly recommend her!”

“Silvia is a true real estate professional: knowledgeable, experienced, productive and service-oriented. She offers in-depth information of the local market, helps us (the Buyer) to formulate and implement a practical strategy and, through her unbounded proactivity, enthusiastic responsiveness and effective interpersonal skills, leads to the best results expected by us. In short, Silvia's efforts have been invaluable to the success of this real estate transaction. Thank you, Silvia!”

“This is my first home purchase and I have hired Silvia as my agent. I'm very glad I did! She's very professional, knowledgeable and pleasant to work with. Since the first day we met, she spent time showing me different options of homes that fit in my budget, providing market info on different neighborhoods for me to consider, patiently explaining to me all the details throughout the transaction. Silvia is also a good listener and advisor. She's like a friend, always there to help answer my questions, ease my concerns and first time buyer anxiety. She helped me win the bidding war by crafting a very competitive offer, and worked really hard to get my offer to shine in front of the seller. Really thankful for her professionalism and compassion, I'd highly recommend anyone who wants to buy or sell to choose her as their realtor!”

“We met Silvia during one of her open houses in Diamond Bar back in March, and she has been very professional, resourceful, and thorough in her follow up to help us buy an investment property which just closed in Nov. We are remote investors, so Silvia was very persistent working with us over many months, providing us with helpful information about different cities, demographics, rental stats, ROI analysis, and gradually build our trust. Finally we found a duplex with potential and she helped us do a site visit with video, and we put in an offer sight unseen! She was instrumental in the negotiations and working with the selling agent, since this was a complicated deal with 5 parties on the selling side. Our offer was finally accepted and she jumped in to help us secure financing as well. We have completed many transactions and are experienced investors; but this was one of the most challenging deals due to the nature of the financing and remote communications. Silvia really came through for us with her resourcefulness and attentive communication and follow through. There were many hiccups and mishaps which could have jeopardize this deal if it weren't for Silvia's persistence and positive attitude to help manage those fiascos. We are so glad to have Silvia on our side to complete this deal. She continues to follow up providing helpful resources since we have to completely renovate this property. We have worked with many agents over the past and Silvia is one of the best! Her professionalism and tireless effort, along with her local knowledge and resources makes her a rare gem.”

“Silvia is very caring about her clients and passionate about her job. Her knowledge of the real estate market and her statistical analysis of the local market we're comprehensive and very helpful during our decision making. She was very professional through the process and always punctual for appointments. We loved working with her.”

“My husband and I happen to meet Silvia when we visited an random open house in Monterey Park/ Alhambra area. Because we didn't have an agent, we were open to receiving information which she sent to my husband until we saw the home we really felt we can make our own. She was very patient and not an aggressive sale person. She introduced us to a loan broker to have loan ready so that we're prepared to make an offer. She assisted with obtaining an appointment to see the home during covid 19 precaution period and we made an offer 1-2 days later. She helped us negotiate a fair deal and we closed < 1 month. After we closed, she helped with referrals to clean the house before we moved in......Of course you really don't know if the house you purchase has any flaws until you really live in it for at least 2-3 weeks. We had plumbing concerns, water heater issues and lawn/water sprinkler issues which she helped getting assistance from prior owner to help with repairs...... She has gone above and beyond our expectations and still to this day answers any questions we may have in regards to our home. We highly recommend Silvia as she is very professional and helpful during our process in purchasing a new home. If you need an real estate agent, we highly recommend her!!!!”

“Silvia is detailed oriented and down to earth. Once she committed to work, her team will close the deal. Silvia is capable to coordinate different tasks to finish it. Furthermore, her interior design background will help you make the right decision if you need some advice in this field.”

“My husband and I had the pleasure to work with Sylvia to find our home. Our paths crossing was completely fate as she was hosting an open house that we went to view. We hit it off at the beginning and decided to use her as our real estate agent. From the beginning, she had been very responsive to texts, calls, and emails. She answered all of our questions at every random hour of the day without hesitation and helped to put our buy's anxiety at ease. She listened to what we wanted in a home and was proactive to send us homes to view right when they are listed on the market. She was always punctual to appointments we had with each other which shows that she is respectful of our time. We would highly recommend Sylvia to our friends, family, or anyone who is in the market to either sell or buy a home!”

“We have worked with Silvia since 2020, when she first helped us acquire our duplex in Pasadena. She was professional, thorough, and resourceful in her support of our current 1031 exchange. Unlike a typical RE sale or purchase, a 1031 is much more complicated, requires precise timing, meticulous follow up, and the personality and ability to line up numerous resources and 3rd party in order for everything to work in unison. Silvia introduced us to a very professional and knowledgeable team to handle the 1031 exchange, which helped coordinate the paperwork and the overall process. Although this team was the quaterback behind the scene, Silvia was right there to coordinate, follow up, and made sure everyone is in the loop on all communications; which is critical for this type of complex transaction. On the finance front, Silvia was in daily communication with our loan agent to resolve all the little things that can potentially affect our qualification and processing of the application in record time to meet the 30 day closing requirement. This is no easy task, especially for a 1031 exchange. Silvia was instrumental in arrranging the promotion and subsequent sale of our duplex, finding the right buyer from multiple offers, and positioning the deal for the 1031 exchange. Then she worked with us to identify and made an offer for our San Jose replacement property in record time so that we are able to close escrow on both properties within 2 weeks of each other. This is nearly impossible in the very hot seller's markets of LA & Silicon Valley during early 2022. We are most fortunate to be able to secure Silvia's professional assistance throughout this process, and her relentless optimism and follow through, combined with her resourcefulness to overcome obstacles made this a very positive experience. It is always the little details that can make or break this type of transaction, and Silvia was alway there to watch over everything to ensure a smooth process. You would be lucky to be able to work with her in your future RE deals!”